If you are not an employee or student, send an email to tech.support@aas.ru. Once your account is checked by Helpdesk staff, you will be granted full access to this site. Identity verification will be required for security reasons.
You can submit requests and check on the status of your tickets for the following departments:
- Building and Grounds/Maintenance (Green Guys)
- Apartment Maintenance (Faculty Only)
- Information Technologies
- Networks and Systems Operations
- Distance Learning
- BYOD Support
- FaWeb Support
- NetClassroom Support
- Cisco Webex Support
- Google Cloud Support
- O365 Cloud Support
- Adobe Cloud Support
You can submit a new ticket to report a problem to AAS Helpdesk
When opening a new ticket, please be as detailed as possible. Make sure to select an appropriate category, so that your question will be properly routed and handled.
When entering problem details, please provide as much information as possible, this will help us to serve your request in a timely fashion.
THANK YOU!